Data Privacy & Integrity

Effective Date: 4/1/2026

Operated by: Corporate AI Solutions LLC

Careflow Animal Health is designed to operate as a secure, trustworthy infrastructure layer for veterinary clinics. This page explains how we handle data integrity, security, AI usage, and user data protections across our platform.

We prioritize accuracy, security, transparency, and responsible data use in all aspects of the Service.

For questions, contact:
📧 careflow@careflow-animal-health.com

1. Our Core Principles

We operate under the following principles:

• Data is never sold
• No advertising or data monetization
• Data is used only to provide and improve the Service
• Users and clinics retain control over their data
• Security and integrity are built into the system architecture

2. Data Integrity

We take measures to ensure that data within Careflow remains:

• Accurate
• Consistent
• Protected from unauthorized modification
• Reliable across workflows

This includes:

• Validation of user inputs
• Controlled write/update operations
• Role-based access restrictions
• Audit-aware system design (tracking changes where applicable)

We design systems to minimize:

• Data corruption
• Conflicting updates
• Unauthorized edits
• Inconsistent state across users

3. Sensitive Veterinary Data

Careflow processes sensitive veterinary and client-related data, including:

• Patient (animal) medical records
• Clinical documentation (e.g., SOAP notes)
• Treatment history
• Client (pet owner) information
• Billing and transaction data

Protection measures include:

• Encryption in transit (TLS)
• Encryption at rest
• Access control by role and permissions
• Secure infrastructure and storage systems

Clinics are responsible for complying with applicable local regulations regarding medical or client data.

4. AI Usage & Data Handling

Careflow includes AI-powered features to assist with:

• Clinical documentation (e.g., SOAP notes)
• Workflow automation
• Data summarization and recommendations

How AI Uses Data

AI systems may process:

• User-provided inputs (e.g., notes, prompts)
• Relevant contextual data necessary to generate outputs

Important AI Disclosures

• AI outputs are assistive only
• AI does not replace professional judgment
• Outputs may contain inaccuracies and must be reviewed
• AI features are used solely to support application functionality

AI Data Integrity Safeguards

We implement safeguards to ensure:

• AI operates within defined workflow context
• Data is not used for unrelated purposes
• Outputs are tied to correct records and sessions

5. Data Collection & Usage Alignment

All data collected is used strictly for:

• Application functionality
• Workflow execution
• System performance and reliability
• Security and fraud prevention

We do not use data for:

• Advertising
• Behavioral tracking across apps
• Data resale or brokerage

6. Data Sharing

We only share data in limited, controlled circumstances:

Service Providers

• Cloud hosting
• AI infrastructure
• Analytics and monitoring
• Payment processors

These providers are required to:

• Protect data
• Use it only for defined purposes

Within Clinics

Data may be shared between authorized users within the same organization.

Legal Requirements

If required by law or legal process.

7. Data Security

We use industry-standard safeguards:

• Encryption (in transit and at rest)
• Secure authentication systems
• Role-based access control
• Infrastructure monitoring

While we take strong measures, no system is completely immune to risk.

8. User Control & Data Rights

Users and clinics may:

• Access their data
• Request corrections
• Request deletion

To make a request:
📧 careflow@careflow-animal-health.com

9. Login & Access Control

Careflow is a login-based system. We enforce:

• Authentication before access
• Role-based permissions
• Restricted access to sensitive data
• Session management for security

10. Data Retention

We retain data:

• As long as accounts are active
• As needed to provide services
• As required by law

Data may be deleted upon request, subject to legal or operational requirements.

11. No Data Selling or Advertising

Careflow does not:

• Sell user data
• Use data for advertising
• Share data for marketing purposes

Our business model is based on software + infrastructure, not data exploitation.

12. Policy Updates

We may update this policy periodically. Changes will be reflected with an updated effective date.

13. Contact

Corporate AI Solutions LLC
📧 careflow@careflow-animal-health.com